After the success of the Public Grievances Redressal Act (RTPGS) in Bihar, it’s now being discussed in different states of the nation. Other states at the moment are planning to undertake this method. A delegation of Karnataka authorities has reached Bihar to know and perceive the act. A senior Bihar official stated, "The officers of Karnataka praised it as public helpful. While praising all the course of being on-line, there was a constructive angle in the direction of implementing this mannequin in Karnataka.
Significantly, even earlier than this, a group of Karnataka officers has come to Bihar to review the Bihar Public Service Rights Act (RTPS). <! –
It was later applied by Karnataka itself. The group, led by Sunil Panwar, a senior officer of Karnataka's Department of Personnel and Administrative Reforms (e-governance) and government director of the Smart Governance Center, visited Bihar on February 5 and 6. Dr. Pratima, Additional Mission Director of Bihar Administrative Reforms Mission, made an in depth presentation associated to this Act earlier than this group. The Karnataka group then visited the State Public Grievance Receipt Center and the Public Grievance Redressal Office.
The group additionally met Aamir Shamtani, Mission Director and Additional Chief Secretary of the General Administration Department and shared their experiences, describing how intensive all the expertise of the Bihar Public Grievance Redressal Rights Act was. It is noteworthy that Bihar Public Grievance Redressal Act is redressed by the general public grievance officer by means of the method of listening to within the presence of the complainant and the involved public authority inside a most interval of 60 days.