Lava International Limited, the Indian cell handset model, has launched a singular customer support program 'Service on Wheels' to offer service and restore services to its clients. Under Lava's 'Service on Wheels' service, clients will now not have to go to the service heart to repair their telephone.
The service is presently launched within the districts of UP, Haryana, Rajasthan, Karnataka and Bihar and will likely be expanded to greater than 300 areas by the tip of the yr. Lava presently has greater than 800 service facilities throughout the nation.
Speaking about this launch, Satya Sati, Head- Customer Service, Lava International said- “It has at all times been our aim to offer our clients with one of the best after-sales service on time. <! –
We perceive that it’s not simple for purchasers to go to the closest service heart throughout today's tough instances. So we considered this distinctive program by which we will take our service facilities to our clients. "
Service on Wheels' service is being provided by Lava approved technicians who will journey to surrounding areas / markets together with rural areas and assist their clients. These lava will observe the approved technician social distancing. The technician will take all the mandatory spare elements and gear and restore the handset on the spot. In case of any main repairs, the handset will likely be taken to the service heart and delivered to the client in the course of the subsequent go to of Service on Wheels.